Welcome to CartClickBD.com, your trusted digital marketplace for game top-ups, digital gift cards, software keys, and other virtual products. By accessing or using our website and services, you (“user”, “customer”, or “you”) agree to comply with and be legally bound by the following Terms and Conditions.
These Terms apply to all visitors, users, and others who access or use our platform. If you do not agree with any of the following terms, we kindly ask that you refrain from using our services.
Purpose of These Terms
These Terms and Conditions serve as a legal agreement between you and CartClickBD.com. They outline your rights, responsibilities, limitations, and what you can expect when using our website or purchasing products from us. It also clarifies how we operate and how disputes will be handled, should any arise.
Our goal is to create a safe, fair, and transparent environment for all users and to ensure that both parties—the customer and CartClickBD—are protected under agreed terms.
Who Can Use Our Services
To use our website and services:
- You must be at least 13 years old. If you are under 18, you must have permission from a parent or guardian.
- You must provide accurate, complete, and up-to-date information when placing an order or registering an account.
- You must comply with all applicable laws in your region.
CartClickBD reserves the right to suspend or restrict access to any user who violates these terms or uses the platform inappropriately.
Nature of Our Services
CartClickBD is an online store for virtual products, which means:
- We do not sell physical items.
- Our offerings include digital game currencies, in-game items, software license keys, mobile top-ups, and gift cards.
- Products are usually delivered digitally and instantly, or within a short period (typically within 0–24 hours depending on product type and verification status).
Since our products are digital in nature, they are considered “consumed” once delivered, which directly impacts our refund and cancellation policies.
Account Registration
While you can browse our website without creating an account, certain features (like order tracking, viewing past purchases, etc.) may require registration. You agree to:
- Use a valid email address and set a strong password
- Not share your login credentials with anyone
- Be responsible for all activities under your account
CartClickBD will never ask for your password via email or phone. If you suspect unauthorized access to your account, notify us immediately.
Ordering and Payment
When placing an order on CartClickBD.com, you are entering into a purchase contract with us. You agree to:
- Provide accurate delivery information (e.g., game ID, email, region)
- Make payment through our available payment methods, which include bKash, Nagad, Rocket, SSLCommerz, and others
- Understand that prices and availability may change without prior notice
We do not store your sensitive payment information. All transactions are processed securely via third-party gateways.
Once an order is confirmed and delivered digitally, it is considered final and non-refundable, unless an exception applies (see refund policy).
Product Availability and Pricing
While we strive to ensure all products are accurately listed, occasionally:
- Products may go out of stock after you place an order
- Prices may be listed incorrectly due to system errors
If such a situation occurs, we will notify you immediately and either offer an alternative or provide a full refund.
CartClickBD reserves the right to update product listings, availability, and pricing at any time without prior notice.
Delivery of Products
Since we sell virtual and digital items only, delivery is done through:
- In-game delivery (via your game ID or UID)
- Email delivery (for codes or gift cards)
- User account dashboard (downloadable keys or codes)
Delivery time ranges from instant to 24 hours, depending on order type, system load, and any required manual verification.
Incorrect details provided by the customer (e.g., wrong game ID or email) may delay delivery or cause permanent loss of the product. In such cases, CartClickBD is not liable.
Refunds, Cancellations & Disputes
We follow a strict but fair refund policy due to the nature of digital products.
Refunds are allowed only in the following conditions:
- Product was not delivered due to technical or stock issues
- Duplicate payment
- Product was unavailable after payment
Refunds will not be issued if:
- You entered wrong information during checkout
- The product has already been delivered successfully
- You changed your mind after purchase
- Your account is banned by the game developer after using our service
For full details, please review our Refund Policy.
Acceptable Use Policy
You agree to use CartClickBD.com only for legal and appropriate purposes. You are prohibited from:
- Using our services for fraud or illegal activities
- Reselling products without authorization
- Exploiting system bugs, errors, or loopholes
- Attempting to hack, scrape, or overload our systems
- Uploading or transmitting malware, viruses, or malicious code
Violation of this section may result in immediate account termination and legal action.
Intellectual Property Rights
All content, including the website design, logos, product images, and digital content, is the property of CartClickBD or its licensors. You may not reuse, copy, or redistribute any part of our content without written permission.
Use of our services does not grant you any rights over our intellectual property.
Limitation of Liability
To the fullest extent allowed by law, CartClickBD and its operators shall not be liable for:
- Losses resulting from incorrect product use
- Delays or disruptions in service
- Game account bans or restrictions after using a product
- Indirect or consequential damages arising from platform use
You acknowledge and agree that you use our website and services at your own risk.
Third-Party Links and Services
Our website may contain links to third-party websites or services, such as:
- Game publishers
- Payment gateways
- Social media platforms
We are not responsible for the privacy practices, content, or security of any third-party services. Please review their respective policies separately.
Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon being posted on this page.
Your continued use of our website and services after such changes signifies your acceptance of the revised terms.
Legal Jurisdiction
These Terms are governed by the laws of the People’s Republic of Bangladesh. Any disputes related to CartClickBD.com will be settled in the appropriate courts located in Dhaka, Bangladesh.
Contact Information
If you have any questions or concerns about these Terms, please contact us:
📧 Email: admin@cartcli1ckbd.com
📞 Phone: +880 9638-879337
🌐 Website: https://www.cartclickbd.com
📍 Office Address: House 72, Road 21, Block B, Banani, Dhaka, Bangladesh
Final Note
By using CartClickBD.com, you agree that:
- You have read and understood these Terms and Conditions
- You will abide by all the guidelines outlined above
- You take responsibility for your actions while using the platform
We thank you for trusting CartClickBD and look forward to serving you with speed, transparency, and integrity.